- Can I pay by wire transfer?
For your transactions on Coulfate, you can pay by wire transfer or EFT.
- Is there an installment option for credit card purchases?
Coulfate.com offers the opportunity of installments for all credit cards. The eighth paragraph of Article 26 of the Regulation on Bank Cards and Credit Cards published in the Official Gazette No. 26458 dated 10/3/2007 is amended as follows. After the purchase of goods and service, installments for the goods or services purchases made with credit cards and cash withdrawals cannot exceed 12 months, including period for installment of the debt or the period where the payment is postponed.
- Can I use debit card to shop?
You can shop with debit cards.
- Is it safe to buy products with a debit card?
Yes. You can make your purchases safely with the 3D Secure system.
- Can I take advantage of installments if I am making purchases with a debit card?
Debit card purchases are made in advance.
- How is the return process carried out with debit card?
Your refund will be made to your account in a lump sum. The amount to be returned to your account will take 15 days at most, depending on your bank.
- What are your payment options?
You can shop with Visa, MasterCard or American Express credit cards, debit cards or a virtual card tied to your bank. You can also pay by wire transfer - EFT or through the at-the-door payment system.
- I didn't receive 3D Secure Sms while I was trying to make purchases. What should I do?
Please contact your bank regarding this situation.
- Why is the 3D Secure System secure?
In 3D Secure Systems, a payment password only known by the card holder is requested from the holder by the bank while the virtual payment process is in progress, thus verifying the card holder's identity. This system prevents unauthorized persons from using credit cards on the internet.
- Where will the 3D Secure password be sent and what should I do with the password?
You can complete your order by entering the password sent to your GSM number registered in your bank with an SMS to the password entry page.
- At what stage will my 3D Secure password be sent to me?
After you enter your payment information to complete your order, an SMS containing your 3D Secure Password will be sent to your GSM number registered in your bank.
- How Do You Protect My Card Information?
The internationally valid iyzico security certificates and special encryption methods are used to store your card information. You can visit iyzico webpage for more details. Is it possible for another user to shop with my account information when I log out of
- Coulfate.com without closing my account?
In order to be able to make a payment, you need to enter the message sent to your personal mobile phone via SMS. Therefore, someone else cannot make any payments from your account.